Last Updated: March 17, 2026
Introduction
Welcome to Five Guys! We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how Five Guys ("we," "us," or "our") collects, uses, and discloses information when you visit our website or use our online services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information Collected
When you visit our website, we may automatically collect certain non-personally identifiable information about your device and your activity. This information helps us understand how our website is used and allows us to improve your experience. The types of information we may collect include:
- IP Address: Your Internet Protocol address, which is a numerical label assigned to your device.
- Browser Type: Information about the web browser you are using (e.g., Chrome, Firefox, Safari).
- Operating System: Details about the operating system on your device (e.g., Windows, macOS, Android, iOS).
- Pages Visited: Information about the specific pages you visit on our website, the time spent on those pages, and the order in which you visit them.
This data is primarily used for analytical purposes to help us manage and enhance our website.
Cookies
Our website uses "cookies" to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, track website usage, and provide personalized content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please note that if you choose to refuse cookies, some parts of our website may not function properly.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services (e.g., analytics providers, payment processors, mapping services). These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Their use of information is governed by their respective privacy policies.
Advertising
We may partner with third-party advertising networks to display advertisements on our website or to manage our advertising on other sites. These third-party networks may use cookies and similar technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based on your interests. You can often opt out of interest-based advertising through industry self-regulation tools like the Digital Advertising Alliance or the Network Advertising Initiative.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us.